CANCELLATION POLICY

Please understand that if you forget or cancel your appointment without giving enough notice, I miss the opportunity to offer that appointment time to other guests. I can no longer absorb the costs associated with no show guests or last-minute cancellations.

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Our appointments are confirmed 24 hours in advance by email or text. Therefore, please be advised of the following policy:

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• Deposits are non-refundable

• Less than 48-hour notice for Permanent Makeup Appointments will result in a new deposit needed in order to reschedule.

• Less than 24 hours notice for all other appointments must be rescheduled within a week or 50% payment must be made.

• Late Arrival. Guests who arrive more than 15 minutes late for their appointments may have their services adjusted to fit the remaining time. If this happens, the full cost of the service will still apply.

• “NO SHOWS” will be charged 100% of the reserved service amount.

 

This cancellation policy allows me the time to inform our standby guests of any availability, as well as keeping schedules filled, thus better serving everyone.  To ensure I have your correct Email address and current contact information, please contact me.

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Thank you,